Accident & Repair Management

Avant’s Accident and Repair Management solution is offered to Vehicle Manufacturers, Insurance Companies and Fleet Managers. We manage a claim from First Notification of Loss (FNOL) through to final repair invoice and customer handover.

Our primary aim is to ensure that customers get back on the road as soon as possible.

Utilising Avant’s team of industry experts and experienced Claims Managers, we will work together to create a bespoke repair solution to meet client and customer requirements and manage repairs in line with service level agreements. This combination ensures that both our clients and their customers receive the highest levels of repair quality and customer service.                                 

As part of our Accident and Repair Management service, Avant offers:

  • A customer-centric Accident Management philosophy- focusing on repair quality and the customer journey.
  • Full UK coverage of Vehicle Manufacturer Approved Bodyshops.
  • SLA Management.
  • Market leading software.
    • Connectivity – system driven repair deployment and tracking.
    • Avant’s deployment and tracking system is supported by a comprehensive Management Information and reporting suite which provides real-time network and repair performance metrics, again focusing on return on investment. 

To find out more about how we can help with your Accident and Repair Management processes please get in touch via our online enquiry form.